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At Royalty Auto Collision Center customer service is second to none. We thrive on catering to each individual customer's needs. Our customers are our #1 priority. We provide free towing from anywhere in the Bay Area. Whether it's an insurance claim or an out of pocket repair, we take care of all the paperwork and make sure each customer understands the process. Keeping the customer aware of the repair process along with the insurance claim is always important in case of any delays. Rental cars are provided upon insurance company's approval. The car rental company then picks up customers at our shop.
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Happy customers are what we strive for. We want our customers to be completely satisfied with the quality of work as well as the customer service and attention to detail we provide in every repair. From expert collision repair to a professional finishing touch in the detail, we are sure to give every customer our 100%. The secrets to our success are undoubtedly our professionalism in dealing with the insurance companies, the quality of our collision repair, and the friendly service given to our customers.
We Offer the Following Services for Our Customers:
- Vehicle/customer pick-up, deliveries, and free towing
- Rental car provided upon insurance approval
- Professional handling of all insurance claims
- Free estimates using the latest ADP Shoplink and Photolink for Windows software
- Computerized color matching for exact dealer and custom paint jobs
- Customer updates on collision repair progress
- I-CAR trained technicians
- All body, frame, and suspension work restored to factory specifications and dimensions with unibody frame equipment
- Open evenings and Saturdays, with appointment
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